Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping take for new drops?
Standard shipping typically takes 3-7 business days. For limited edition drops, processing may take up to 10 business days due to high demand.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that 'Final Sale' items are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide. Our cuts are generally true to size, but we recommend checking specific measurements for our oversized silhouettes.
Do you ship internationally?
Yes, Access Denied ships worldwide. International delivery times and shipping fees vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.