Returns & Exchanges
At Access Denied, we want to ensure you are fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all labels and tags are intact, and include the printed return slip inside the box.
Ship It Back
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing